Main Content

or in other words the small print…..

MEMBERSHIP TERMS AND CONDITIONS

Your Membership

A 14 day cooling off period is offered to all new Members. All monies paid in respect of membership will be refunded in full should you, for whatever reason, wish to terminate this agreement within 14 days of joining.

Halo reserves the right to refuse any application for membership, terminate a membership or refuse admission to any of its facilities.

Halo reserves the right to amend or withdraw benefits offered with any of its memberships. 

Memberships are not transferable.

For your membership security you will be asked to have your photograph taken for our membership records.

Membership Payments

A registration fee and up-front payment is required before the first of the payments is taken from your account in respect of the following month’s membership.

All membership payments are made in advance of the membership period.

Should your Direct Debit date fall on a weekend or Bank Holiday your payment will be collected on the nearest date thereafter.

In the event of a Direct Debit processing error (i.e. incorrect bank details, insufficient processing time or insufficient funds) missed payments must be paid at your local Halo Centre.

Missed and failed payments are subject to an administration charge.

Halo members paying by Direct Debit will be advised of any price increases at least 10 days in advance.

Membership Cancellation

You may cancel your membership by giving notice at least 28 days before your next membership payment is due by email to info@haloleisure.org.uk or by contacting your centre directly. Notice of cancellation received less than 28 days before the next membership payment will be held and resubmitted on your behalf 28 days before the subsequent membership payment.

Halo may use a third party agent to pursue any outstanding debt owed.

Concessionary Membership

Concessionary memberships are subject to 12 month revalidation. When the concession expires, the membership payment will still be collected but access to the facilities may be refused until proof of entitlement is received.

Freezing Your Membership

You can put your membership on hold (for example due to pregnancy or a medical condition) for 1-2 months without cancelling your Membership. An administration fee may be charged for this facility.

Access to Halo Centres

Access to Halo Centres is subject to availability during the advertised programme and opening hours.

Although every attempt will be made to keep to the published programme, Halo reserves the right to change opening times and activities. We will endeavour to give appropriate notice should this happen, however some activities may not be able to take place due to unforeseen circumstances.

In taking out a Halo Membership, members agree to follow the Rules and Regulations of their centre of use as displayed.

Halo reserves the right to close centres for cleaning, maintenance and refurbishment work. Prior notice will be given for such work unless circumstances outside of Halo’s control create the necessity for immediate works.

If a facility is not available due to large scale maintenance or refurbishment, Halo Members have the option of maintaining their membership and using another Halo centre or suspending their membership for the duration of the closure.

Opening Times

All Centres will be closed on Christmas Day, Boxing Day and New Years Day. We may offer a reduced service on Bank Holidays, and over the Christmas and Easter periods.

Bookings and Cancellations

Members may book activities from 7am, up to 14 days in advance.

Members may cancel their pre-booked sessions and classes up to two hours before the start time of the activity. Late cancellations may result in a charge being levied or booking privileges being temporarily suspended.

Non-attendance will result in charges for the session being levied.

Halo Membership Cards

Your Halo Membership Card must be presented on each visit or the standard charge will apply. 

Halo Membership Cards are not transferable. 

Damaged, lost or stolen cards must be reported. A replacement card fee will be charged. 

The discovery of any false information leading to the issue of a Halo Membership Card could result in its cancellation and appropriate action being taken.

At some Halo Centres, facial recognition replaces membership cards. Refer to Halo's Privacy Promise regarding data protection and security. Where face recognition systems are in place, there is no need to bring your card.

Data Protection

Information you have provided will be retained by Halo for the period of your membership. 

Information is held in a secure data centre and is not permitted on employee PC’s, laptops, memory sticks or other portable hardware. Information will be shared with security cleared parties for the purpose of administering your membership. We will never sell or lease your information to a third party.

You can find our Privacy Policy on our website at www.haloleisure.org.uk.

If you have any question or concerns  around please data privacy contact us via email at 

yourdatamatters@haloleisure.org.uk

Group Memberships

Please note that Group Memberships for Clubs and Active Together (Corporate) Members are governed by the same terms and conditions.

Contact Us

If you have any questions about your membership or would like more information about our centres and services then please contact us on:

Tel: 01432 842075

Email: info@haloleisure.org.uk

Halo@Home online on demand workouts

  • FREE for Halo members via the Halo app until end of June 2021.
  • After this date, it costs £3.95 per month for members and £5.95 per month for non members.
  • 30 days notice required for cancelling this membership. 
  • Purchase as as stand alone membership option or bolt on to your existing Halo membership by calling the Halo Contact Team on 01432 842075.
  • We may add, remove, change or interrupt some, or all, of the content and/or the third-party apps as part of Halo@Home from time to time. We may also have to make changes for reasons including (but not limited to) matters beyond our reasonable control, or where content or a service is made available to us by a third-party and they stop making them available to us or we gain or lose the right to make the content or service available to you. Where this happens and, if appropriate, we will try to replace content with similar or equivalent content.
  • Halo reserves the right to alter or change terms and conditions at any time. It will be the Users responsibility to comply with these terms before accessing the App.

7 Day Guest Pass

This allows you to get a flavour of the activities on offer at Halo and how we can help you to get more active.

  • Limited to one 7 day pass per person in a 12 month period.

  • 7 consecutive days.

  • No cash value.

  • 16+.

  • Transferrable - so feel free to pass onto your friend or family if you decide not to use it.

 We will ask you to provide your contact details so that we can keep you up to date with children's activities, family events, latest offers, new group exercise classes etc.  We will not pass your email address, phone number or other personal information onto any other organisation.  Of course you have the option to decline if you do not want to receive correspondence from Halo Leisure.

Fair Use Policy- Booking Cancellations

  • When you book your activity you are making a committment to yourself and to us to participate in that booking. If you book and then don't turn up you are depriving someone else of the activity, which just isn't fair.
  • If you are going to cancel, please do so as early as possible so that we can allocate the activity to someone else. If you have paid for your booking, we'll issue a credit note which you can use online or in the centre. To enable you maximum flexibility, you may cancel pre-booked activities online or by calling us up to two hours before the activity start time. If you cancel with less than two hours notice we will charge you the pay-as-you-go price for the missed booking..
  • A member who books and then doesn't show up (without cancelling in advance) will be charged the pay-as-you-go price for the missed booking.
  • Although we will make every attempt to keep to the published activity programme, we reserve the right to change opening times and activities. We will try to give appropriate notice should this happen but some activities may not be able to take place due to unforeseen circumstances at extremely short notice.
  • If there is payment due for your activity it must be made at the time of booking.
  • By making a booking you are agreeing to abide by the Rules and Regulations of the centre as advertised.
  • The easiest way to cancel is on the Halo Leisure App for your chosen centre. 
  • Members are asked to give at least two hours notice of cancellation. However it is accepted that sometimes this may not be possible and therefore there will be no penalty for occasionally cancelling with shorter notice. By occasionally, we mean fewer than three times in any rolling three weeks. In order to keep things fair for everyone, more frequent late cancellation will result in all booking rights automaticlly being suspended for 7 days.

Membership Freezing (or in other words …. putting your membership on hold)

  • Memberships can be frozen for a minimum of 1 month and a maximum of 2 months.
  • Memberships must be frozen in whole months according to your membership direct debit date.
  • No more than 6 consecutive months freezes per annum.
  • Back to back freezes are allowed, up to the maximum of 6 consecutive months.
  • Freezes should be requested at least seven days befre your next direct debit date.
  • Monthly and annual membership can freeze.
  • There is a fee of £2 per month for freezing. This small payment guarantees that the monthly membership fee will not increase during the freeze period and when the membership is reactivated, you will pay the same as you did before the freeze. This will be collected each month via direct debit.
  • There is no charge for annual memberships.
  • Once the freeze period has come to an end, Halo will collect the monthly membership direct debit at the price the you paid before you froze.
  • We will remind you a month before your membership is due to unfreeze via text or email. If we do not have a email address or mobile number or an incorrect one this reminder will not be sent. It is also a good idea to keep a record of when your freeze period finishes.
  • If you are an annual member freezes the end date will be extended.

Halo Cafe Loyalty Card

  • Stamped cards may not be exchanged for cash.
  • Offer includes a regular medium size: tea, coffee, herbal tea, speciality teas, and hot chocolate.
  • Does not include extra syrup shots. 
  • Offer excludes vending machines.

Active Together Membership

  • Discounted corporate membership is available to business, groups, clubs and organisations.

  • 5 members are needed to trigger a corporate discount.

  • Payments are made by Direct Debit and not through payroll.

  • Your partner can also benefit from the corporate discount even if they do not work for the same employer but they must live at the same address and have evidence of this. The partner does not have to join at the same time as the existing corporate member. They can join at a later date, but the existing corporate member must accompany the partner to the centre when they join.

  • No contract - 30 days notice is needed if you wish to cancel your agreement.

Easy Membership

  • Available at our English Halo Centres.
  • Available to those receiving Council Tax Reduction, Housing Benefit, Income Based Employment Support Allowance, Universal Credit - Housing element or Universal Credit - The limited capability for work and work-related activity (LCWRA) element.

  • No contract - 30 days notice is needed if you wish to cancel your agreement.
  • Simply bring along evidence and we’ll activate your Easy Membership straight away.

  • Pay as you go option available.

  • Easy memberships are subject to 12 month revalidation with updated proof of entitlement. When the discount expires, the membership will automatically revert back to the full price unless we have been instructed by the member to renew the Easy discount.

Access to Leisure Membership

  • Available in our Welsh Halo Centres.
  • Available to those receiving Housing Benefit or Council Tax benefit or Universal Credit Housing Element. Proof of benefits is necessary.

  • No contract - 30 days notice is needed if you wish to cancel your agreement.
  • Pay as you go option available.

  • Access to Leisure memberships are subject to 12 month revalidation with updated proof of entitlement. When the discount expires, the membership will automatically revert back to the full price unless we have been instructed by the member to renew the Access to Leisure discount.

Young Persons Membership

  • For young people aged 24 years and under.

  • Available in all Halo centres.
  • You may be asked for proof of age to sign up.
  • This package is 'centre specific' meaning you become a member at ONE Halo centre. There is a upgrade option if you want to use all Halo centres.

  • No joining fee.
  • No contract - 30 days notice is needed if you wish to cancel your agreement.
  • Payable monthly by Direct Debit. An adult can set up payments on behalf of a young person.
  • There are some age restrictions on activities eg group exercise classes - check with your local centre.
  • A parental consent form is required for under 16's forms can be picked up from your local reception.
  • Under 16? You must have an induction before you use the gym.Our friendly and professional fitness instructors will make sure you know how to use the equipment correctly and safely - so you get the most out of your gym sessions.
  • Gym inductions are required before first use. 
  • Spa/sauna/steam room facilities are for over 16s only.
  • When you turn 25 you will automatically be moved onto the most appropriate package. We will email you to let you know this is happening (make sure Reception have your email details).

Concessionary Memberships in Wales

  • Concessionary rate for members in Wales are:

    • Aged over 60, 
    • Registered disabled, registered carer or have completed the NERS GP Referral programme. 
  • Concessionary memberships are subject to 12 month revalidation with updated proof of entitlement. When the concession expires, the membership will automatically revert back to the full price unless we have been instructed by the member to renew the concession.
  • No contract - 30 days notice is needed if you wish to cancel your agreement.

Focus Golf Membership

  • This membership includes access to the golf course at Hereford Leisure Centre and putting green at Hereford Leisure Pool. This membership does not entitle you to use other Halo centres or facilities.

  • No contract - 30 days notice is needed if you wish to cancel your agreement.
  • Focus Golf members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or upgrade to bolt on full access for an extra £21.95 p/m for access to every Halo centre (no contract and no joining fee).

Active Hereford Membership

  • No further discounts for concessions or Active Together/corporate members.
  • This membership gives you access to the following activities at Hereford Leisure Centre and Hereford Leisure Pool:

- Gyms at both centres

- Swimming pools x4 at Hereford Leisure Pool

- 90+ group exercise classes per week across both centres bookable 14 days in advance

- Golf at Hereford Leisure Centre

- Toning Suite at Hereford Leisure Centre

- Sauna, jacuzzi and steam room at Hereford Leisure Pool

- FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional

  • This membership does not give access to any other Halo centre in Herefordshire or other areas Halo operates.
  • The Active Hereford membership is for Hereford Leisure Centre AND Hereford Leisure Pool only.
  • Active Hereford members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or upgrade to the Active Halo membership for access to every Halo centre.
  • Members from other Halo centres with the Active Halo membership can continue to use the facilities at Hereford Leisure Centre and Hereford Leisure Pool.
  • Discounts available for young peopled aged 24 and under and people on certain means tested benefits.
  • No contract - 30 days notice is needed if you wish to cancel your agreement.
  • No joining fee.
  • FREE parking at Hereford Leisure Centre. NOTE - the normal parking fees at Hereford Leisure Pool still apply.
  • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

Active Ledbury Membership

  • No further discount for Concessions or Active Together/Corporate Members.
  • This membership gives you access to the following activities at Ledbury Swimming Pool:
- Gym
- Swimming pool
- Group exercise classes bookable 14 days in advance
- Sauna and steam room
- FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional
  • This membership does not give access to any other Halo centre in Herefordshire or other areas Halo operates.
  • The Active Ledbury membership is for Ledbury Swimming Pool only.
  • Active Ledbury members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or Upgrade to the Active Halo membership for access to every Halo centre.
  • Members from other Halo centres with the Active Halo membership can continue to use the facilities at Ledbury Swimming Pool.
  • Discounts available for young peopled aged 24 and under and people on certain means tested benefits.
  • No contract - 30 days notice is needed if you wish to cancel your agreement.
  • No joining fee.
  • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

Active Leominster Membership

  • No further discount for Concessions or Active Together/Corporate Members.
  • This membership gives you access to the following activities at Leominster Leisure Centre:
- Gym
- Swimming pool
- Group exercise classes bookable 14 days in advance
- FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional
  • This membership does not give access to any other Halo centre in Herefordshire or other areas Halo operates.
  • The Active Leominster membership is for Leominster Leisure Centre only.
  • Active Leominster members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or Upgrade to the Active Halo membership for access to every Halo centre.
  • Members from other Halo centres with the Active Halo membership can continue to use the facilities at Leominster Leisure Centre.
  • Discounts available for young peopled aged 24 and under and people on certain means tested benefits.
  • No contract - 30 days notice is needed if you wish to cancel your agreement.
  • No joining fee.
  • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

Active Ross Membership

  • No further discount for concessions or Active Together/Corporate Members.
  • This membership gives you access to the following activities at Ross Swimming Pool:
- Gym
- Swimming pool
- Group exercise classes bookable 14 days in advance
- Sauna and steam room
- FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional
  • This membership does not give access to any other Halo centre in Herefordshire or other areas Halo operates.
  • The Active Ross membership is for Ross Swimming Pool only.
  • Active Ross members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or Upgrade to the Active Halo membership for access to every Halo centre.
  • Members from other Halo centres with the Active Halo membership can continue to use the facilities at Ross Swimming Pool.
  • Discounts available for young peopled aged 24 and under and people on certain means tested benefits.
  • No contract - 30 days notice is needed if you wish to cancel your agreement.
  • No joining fee.
  • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

Active Bromyard Membership

  • No further discount for concessions or Active Together/Corporate Members.
  • This membership gives you access to the following activities at The Bromyard Centre:
  • - Gym
  • - Group exercise classes bookable 14 days in advance
  • - FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional
    • This membership does not give access to any other Halo centres Halo operates.
    • The Active Bromyard membership is for The Bromyard Centre only.
    • Active Brmoyard members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or Upgrade to the Active Halo membership for access to every Halo centre.
    • Members from other Halo centres with the Active Halo membership can continue to use the facilities at The Bromyard Centre.
    • Discounts available for young peopled aged 24 and under and people on certain means tested benefits.
    • No contract - 30 days notice is needed if you wish to cancel your agreement.
    • No joining fee.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    Active Highley Membership

    • No further discount for concessions or Active Together/Corporate Members.
    • This membership gives you access to the following activities at The Severn Centre:
    - Gym
    - Seasonal outdoor swimming pool
    - Group exercise classes bookable 14 days in advance
    • This membership does not give access to any other Halo centre in Shropshire or other areas Halo operates.
    • The Active Highley membership is for The Severn Centre only.
    • Active Highley members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or take out the Active Shropshire membership to access all Shropshire centres for an extra monthly fee or upgrade to Active Halo membership for an extra monthly fee.
    • Members from other Halo centres with the Active Halo, Active Shropshire or Active Together membership can continue to use the facilities at The Severn Centre.
    • Discounts available for young peopled aged 24 and under and people on certain means tested benefits.
    • No contract - 30 days notice is needed if you wish to cancel your agreement.
    • No joining fee.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    Active Shropshire Membership

    • No further discount for concessions or Active Together/Corporate Members.
    • This membership gives you access to the following activities at Bridgnorth Endowed Leisure Centre, The Severn Centre & Craven Arms Community Centre:
    - Gyms
    - Indoor Swimming pool at Bridgnorth Endowed Leisure Centre
    - Seasonal outdoor swimming pool at the Severn Centre
    - Group exercise classes bookable 14 days in advance
    • This membership does not give access to any other Halo centres Halo operates out of Shropshire.
    • The Active Shropshire membership is for the following three Shropshire centres only: Bridgnorth Endowed Leisure Centre, The Severn Centre and Craven Arms Community Centre.
    • Active Shropshire members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or Upgrade to the Active Halo membership for access to every Halo centre.
    • No contract - 30 days notice is needed if you wish to cancel your agreement.
    • No joining fee.
    • No hidden extras.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    Active Highworth

    • No further discount for Active Together/Corporate Members or customers over 60 unless you are entitled to discount by claiming council tax reduction benefits.
    • This membership gives you access to the following activities at Highworth Recreation Centre:
    - Gym
    - Swimming pool
    - Group exercise classes bookable 14 days in advance
    • This membership does not give access to any other Halo centres Halo operates.
    • Active Highworth members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or Upgrade to the Active Halo membership for access to every Halo centre.
    • No contract - 30 days notice is needed if you wish to cancel your agreement.
    • No joining fee.
    • No hidden extras.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    Active Bridgend

    • £29.95 per month standard price payable monthly by direct debit.
    • £20 per month concessionary rate for young people aged 24 and below, aged over 60, registered disabled, registered carer or have completed the NERS GP Referral programme.
    • £10.50 per month Access to Leisure Scheme for anyone getting Council Tax Reduction, Housing Benefit or Unviersal Credit Housing Element benefits (please bring in proof at the time of joining).
    • No further discount for Active Together/Corporate Members.
    • This membership gives you access to the following activities at Bridgend Life Centre:

    - Gym

    - Swimming pool

    - Hydrogym

    - Group exercise classes bookable 14 days in advance

    - Toning Suite at Bridgend Life Centre

    - Health Suite (steam, sauna and ice room)

    • FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional
    • This membership does not give access to any other Halo centres Halo operates.
    • Active Bridgend Life Centre members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or upgrade to bolt on full access for an extra £7.55 p/m.
    • No contract - you can leave at any time but with so many activities on offer why would you?
    • No joining fee - that’s a saving of £10.
    • No hidden extras.
    • Refunded parking for members.
    • Available to new members. Speak to reception or call Halo Contact Team on 01432 842075 to discuss upgrading to this package.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    Active Maesteg Sports Centre AND Pool

    • £29.95 per month standard price payable monthly by direct debit.
    • £20 per month concessionary rate for young people aged 24 and below, aged over 60, registered disabled, registered carer or have completed the NERS GP Referral programme.
    • £10.50 per month Access to Leisure Scheme for anyone getting Council Tax Reduction, Housing Benefit or Unviersal Credit Housing Element benefits (please bring in proof at the time of joining).
    • No further discount for Active Together/Corporate Members.
    • This membership gives you access to the following activities at Maesteg Sports Centre AND Pool:

    - Gyms

    - Swimming pool

    - Group exercise classes bookable 14 days in advance

    - Toning Suite at Maesteg Swimming Pool.

    - Steam, sauna and jacuzzi

    - FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional

    • This membership does not give access to any other Halo centres Halo operates.
    • Active Maesteg members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or upgrade to bolt on full access for an extra £7.55 p/m.
    • No contract - you can leave at any time but with so many activities on offer why would you?
    • No joining fee - that’s a saving of £10.
    • No hidden extras.
    • FREE parking for members.
    • Available to new members. Speak to reception or call Halo Contact Team on 01432 842075 to discuss upgrading to this package.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    Active Pencoed

    • £29.95 per month standard price payable monthly by direct debit.
    • £20 per month concessionary rate for young people aged 24 and below, aged over 60, registered disabled, registered carer or have completed the NERS GP Referral programme.
    • £10.50 per month Access to Leisure Scheme for anyone getting Council Tax Reduction, Housing Benefit or Unviersal Credit Housing Element benefits (please bring in proof at the time of joining).
    • No further discount for Active Together/Corporate Members.
    • This membership gives you access to the following activities at Pencoed Swimming Pool:

    - Gym

    - Swimming pool

    - Group exercise classes bookable 14 days in advance

    - Sauna

    - FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional

    • This membership does not give access to any other Halo centres Halo operates.
    • Active Pencoed members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or upgrade to bolt on full access for an extra £7.55 p/m.
    • No contract - you can leave at any time but with so many activities on offer why would you?
    • No joining fee - that’s a saving of £10.
    • No hidden extras.
    • FREE parking for members.
    • Available to new members. Speak to reception or call Halo Contact Team on 01432 842075 to discuss upgrading to this package.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    Active Pyle

    • £29.95 per month standard price payable monthly by direct debit.
    • £20 per month concessionary rate for young people aged 24 and below, aged over 60, registered disabled, registered carer or have completed the NERS GP Referral programme.
    • £10.50 per month Access to Leisure Scheme for anyone getting Council Tax Reduction, Housing Benefit or Unviersal Credit Housing Element benefits (please bring in proof at the time of joining).
    • No further discount for Active Together/Corporate Members.
    • This membership gives you access to the following activities at Pyle Swimming Pool:

    - Gym

    - Swimming pool

    - Exercise classes bookable 14 days in advance

    - Steam and Jacuzzi

    - FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional

    • This membership does not give access to any other Halo centres Halo operates.
    • Active Pyle members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or upgrade to bolt on full access for an extra £7.55 p/m.
    • No contract - you can leave at any time but with so many activities on offer why would you?
    • No joining fee - that’s a saving of £10.
    • No hidden extras.
    • FREE parking for members.
    • Available to new members. Speak to reception or call Halo Contact Team on 01432 842075 to discuss upgrading to this package.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    Active Ynysawdre

    • £29.95 per month standard price payable monthly by direct debit.
    • £20 per month concessionary rate for young people aged 24 and below, aged over 60, registered disabled, registered carer or have completed the NERS GP Referral programme.
    • £10.50 per month Access to Leisure Scheme for anyone getting Council Tax Reduction, Housing Benefit or Unviersal Credit Housing Element benefits (please bring in proof at the time of joining).
    • No further discount for Active Together/Corporate Members.
    • This membership gives you access to the following activities at Ynysawdre Swimming Pool:

    - Gym

    - Swimming pool

    - Exercise classes bookable 14 days in advance

    - FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional

    • This membership does not give access to any other Halo centres Halo operates.
    • Active Ynysawdre members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or upgrade to bolt on full access for an extra £7.55 p/m.
    • No contract - you can leave at any time but with so many activities on offer why would you?
    • No joining fee - that’s a saving of £10
    • No hidden extras.
    • FREE parking for members.
    • Available to new members. Speak to reception or call Halo Contact Team on 01432 842075 to discuss upgrading to this package.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    Active Valleys

    • £19.95 per month standard price payable monthly by direct debit.
    • £10.50 per month Access to Leisure Scheme for anyone getting Council Tax Reduction, Housing Benefit or Unviersal Credit Housing Element benefits (please bring in proof at the time of joining).
    • No further discount for Active Together/Corporate Members.
    • This membership gives you access to the following activities at Garw Valley Life Centre and Ogmore Valley Life Centre respectively:

    - Gyms

    - Exercise classes bookable 14 days in advance

    - FREE welcome session and regular ongoing advice and guidance from a Halo Fitness Professional.

    • This membership does not give access to any other Halo centres Halo operates.
    • Active Valley members can enjoy the facilities at other Halo centres on a pay-as-u-go basis or upgrade to bolt on full access for an extra £17.55 p/m.
    • No contract - you can leave at any time but with so many activities on offer why would you?
    • No joining fee - that’s a saving of £10.
    • No hidden extras.
    • FREE parking for members.
    • Available to new members. Speak to reception or call Halo Contact Team on 01432 842075 to discuss upgrading to this package.
    • All standard Halo membership terms and conditions apply and can be found on the back of the membership form or emailed as part of your sign up agreement.

    FREE parking for Active Halo & Active Hereford members at Hereford Leisure Centre

    • The complimentary parking pass is ONLY available to members with a full Active Halo or Active Hereford membership.
    • Active Halo/Active Hereford members at Hereford Leisure Pool are entitled to the complimentary parking pass at Hereford Leisure Centre. Parking at Hereford Leisure Pool is NOT covered on this pass and must be paid for in the normal way as this is a council run car park.
    • Please register your parking registration number with reception at Hereford Leisure Centre.
    • It does not apply to other types of memberships.
    • It does not apply to visitors to the Centre accessing gymnastics, trampolining, JumpINGym indoor soft play, racket sports, activities in the sports hall, cafe, physiotherapy, events, conferences, meetings, parties.

    Herefordshire Active Together 2020 - Refer a Friend

    • Referrals MUST be a corporate member on Herefordshire Active Together memberships only.
    • The referring member must have paid their previous Direct Debit before they can refer a friend.
    • Free initial payment is only available to new members. Does not apply to someone upgrading from one type of membership to another eg Focus Tone to Active Together.
    • 18+ only.
    • You can make more than one referral. E.g. If you make 2 referrals, you get £5 off per month.
    • The minimum you could pay is £10 per month!
    • If the referred member cancels, the £2.50 discount for the referring member stops.
    • If the referred member freezes their membership then the discount to the referee will stop for the duration of the freeze. This can be overridden at Customer Service Manager or General Managers discretion.
    • Your referral discount starts after the friend has paid their first Direct Debit.
    • Normal terms and conditions for the memberships apply (customers can find these on the back of membership forms).
    • No cash alternative.
    • Halo has the right to withdraw the referral offer for people abusing the scheme ie repeat joiners and cancellations on the monthly rolling membership.

    Herefordshire Active Together - Free Initial Payment

    • Available on Herefordshire Active Together memberships ONLY.
    • Normal monthly Direct Debit price of £29.95.
    • You must bring in an up to date payslip to show evidence for working for that company.
    • Offer is available for both the employee and partner living at the same address.
    • No contract & no joining fee.
    • Sign up in centre, online or over the phone with the Halo Contact Team - 01432 842075 (if you sign up over the phone/online you must bring in proof on your first visit -  a note will be added to your account so Reception know to ask for proof).
    • First full Direct Debit collection must be 15 days from the date of joining for you to qualify for the discount.
    • Any Direct Debit dates set later than 15 days will trigger a upfront pro-rata fee.
    • Normal terms and conditions for the memberships apply (customers can find these on the back of membership forms).
    • Not applicable to existing members who may want to cancel existing membership and re- sign up to this new offer (customers must of cancelled at least 30 days in the past).
    • No cash alternative.
    • The offer is open for use at the Gym, Group Exercise Classes, Spa, Swimming, Golf, Indoor Climbing & Toning Suite.
    • You may be required to complete a toning suite induction and gym induction before using these facilities.

    £10 off birthday party voucher

    • Paper voucher- Voucher to be used before the date stated on the voucher.
    • Paper voucher to be handed in to reception at time of booking.
    • If you have received an email vouched from Halo, you can show this to Reception on mobile phones or print off.
    • The voucher can be used at any Halo centre in Herefordshire, Highworth, Bridgend County & Shropshire.
    • Only 1 voucher can be used at a time.
    • The voucher can be used towards any Halo party; pool parties, sports parties, JumpInGym indoor soft play parties, bouncie castle parites and indoor climbing parties.
    • The voucher Can't be used in conjunction with any other offer.
    • General bookings and admission policy applies.

    £2 for Badminton at Leominster Leisure Centre

    • £2 per court for a game of badminton only.
    • Only on a Saturday and Sunday.
    • Only at Leominster Leisure Centre.
    • Pre-booking required.
    • No additional discounts on this price £2 for anyone.
    • Offer can be withdrawn at any time.

    FREE Car Parking for Parents of Children on Gymnastic Programme at Hereford Leisure Centre

    • Free parking at HEREFORD LEISURE CENTRE starts from Monday 12th July 2021
    • You must give your vehical Registration number to Reception or by giving us a call on 01432 842075 to activate your free parking. Our car park has automatic number plate recognition and will automatically send a fine if you have not registred you vehical registration number.
    • You only have access to park at Hereford Leisure Centre, not any other Halo operated car parks.
    • Only 1 vehical can by registered.
    • You still get your 15 minutes FREE drop off/Pick up time.
    • Free parking will automatically stay active for the length of time your childs/childrens Gymnastic membership is active. Once you cancel you parking access will automatically be stopped.
    • If you have currently got an annual parking pass that is still valid please speak to Reception who can arrange a refund for the remaineding time left.

    Free Get Active Learn to Swim Crash Courses

  • These sessions are funded by Herefordshire Council and are FREE for children aged 4+ - who are new to Halo learn to swim programme or are currently on Halo learn to swim programme.
  • Sessions are running during October Half Term.
  • Sessions are taking place at all 4 Herefordshire pools; Hereford Leiusre Pool, Leominster Leisure Centre, Ledbury Swimming Pool and Ross Swimming Pool.
  • The courses are 4 or 5 days long depending on the centre and last 30 minutes daily for those 4/5 days.
  • You may attend more than one course if the Halo Swim Teacher has confirmed this.
  • All courses must be pre-booked, this can be done by calling 01432 842075 or visiting your local Halo Pool.
  • We have the right to amend the timetable at anytime by adding or removing sessions.
  • Our normal swimming admission policy applies- click here.
  • Free Get Active Membership for every Year 11-13 year in Herefordshire

  • Available from Wednesday 22nd September 2021 to celebrate National Fitness Day.
  • For anyone in academic Years 11-13 (or equivalent) living in Herefordshire.
  • Must be born between 1st September 2003 and 31st August 2006 (ages 15-18)
  • If you are in Years 11-13 and live in Herefordshire but are in education/training/employment outside of Herefordshire you are still eligible.
  • You must show the following at the time of sign up or on your first visit if you join online or by phone: School/College/Training Provider ID, birth certificate, provisional/full driving licence or passport.
  • Offer is for FREE access for the academic year: September 2021 to 31st August 2022.
  • Sign up before 31st December 2021.
  • Membership gives access to ALL Halo Herefordshire Centres.
  • Anyone currently a Halo member paying by Direct Debit within the date of birth range listed above will automatically be switched to this free membership - direct debits will automatically restart in September 2022.
  • Gym inductions are required before first use.
  • These Memberships are being funded by Herefordshire Council.
  • As part of the feedback requested by the funders - anyone on this free scheme will be asked to take part in regular research to demonstrate the impact of the campaign in terms of changes to behaviour and perception relating to physical activity.  You have an option to opt out of the research but we hope you will take part as it give us in insight into young people and helps us to put on activities that will encourage more young people to be more active more often.
  • Free Get Active Adult Learn to Swim Prgoramme Herefordshire

  • Courses taking place at Hereford Leisure Pool, Ledbury Swimming Pool, Ross Swimming Pool and Leominster Leisure Centre.
  • Customers can attend the free Get Active adult swim lessons if they are unable to swim 25 metres in one form of stroke.
  • The lessons are free until the Swimming Instructor passes them off after achieving 25 metres in at least one form of stroke eg) Front Crawl.
  • There is no maximum or minimum length of time a customer can attend, however once the instructor passes them off with swimming 25 meters they can no longer attend these sessions as they are designed for anyone unable to swim.
  • Customers can get a FREE 25 metre badge and certificate for achieving the course.
  • These sessions are for adults aged 16 and over.
  • All courses must be pre-booked, this can be done by calling 01432 842075 or visiting your local Halo Pool.
  • We have the right to amend the timetable at anytime by adding or removing sessions.
  • Our normal swimming admission policy applies- click here.